Safety is our #1 priority - with fun as a close second! Our staff are highly trained in safe handling, group play supervision, and providing premium care to all of the pups at our facility. We also have a state of the art security system installed in our building, so that you can have peace of mind that your pup is safe at all times.
Once your dog(s) join us, there is plenty of room to enjoy in our outdoor play areas. We separate our play groups by size and energy level, and can accommodate any size dog safely in our 5 fenced outdoor play areas. We have more than 20,000 square feet of both artificial turf and rubber flooring for the comfort and safety of your dog(s).
At One Lucky Pup, it is our mission to provide a safe, secure, and healthy environment with lots of interaction with other dogs and people. Every dog is thoroughly evaluated and must pass our screening process before being accepted into our facility. In order to ensure the safety and health of your pet, we require that you adhere to the following rules and regulations.
Application: All dogs must have a complete, up-to-date and approved application on file prior to attending day care or boarding. Please give us a call at 704-494-8476 so that we can get you and your pup set up in our system and scheduled for an evaluation appointment prior to their first stay with us.
Age: All dogs must be at least 4 months of age or older to attend daycare or boarding with us. Any dogs 6 months or older must be spayed or neutered.
Vaccines: All dogs must have up-to-date vaccinations for bordetella, rabies and distemper/parvo. We will need paperwork from your vet confirming that these are up to date before your pup can attend.
Health: All dogs must be in good health. Please let us know if your dog has any preexisting conditions that we need to keep an eye on while they are staying with us. Dogs that have been ill with a communicable condition in the last 30 days will require veterinarian certification of health to be admitted. All dogs must be kept on monthly flea/tick and heartworm prevention. If your dog is not feeling well or you notice any vomiting or diarrhea, please do not bring your pet to One Lucky Pup until they are feeling better and are cleared by their vet to attend.
Meals: One Lucky Pup prefers that you provide meals for your dog while they are staying overnight. Dogs are sensitive to changes in their diets, so it will help to prevent any allergic reactions or GI disturbances while staying with us if they are kept on their regular food that you bring. We only want the safest and most comfortable stay for your dog.
Behavior: Owners will need to certify that their dog has not harmed or shown aggression or threatening behavior towards any person or other dogs before they are admitted to attend daycare or boarding. Your pet will be spending time with other pets in a group setting, and our primary concern is the safety and health of our staff and the dogs in our care.
Please Note: Dogs will be evaluated and introduced slowly into the play groups and supervised very carefully. We reserve the right to decline aggressive animals or those that are not a good fit for our open play environment.